CO
LAPT
Aviation Industry
Code-1001 Diploma In Aviation And Customer Services
23
Subjects
500
Total Marks
60%
Pass Mark
Lifetime
Validity
Prerequisites

None

Awarding Body: LAPT — London Academy of Professional Training

Curriculum Overview
1 Aviation Law and Passenger Rights 0 chapters
2 Ticketing, Fares and Reservation Systems 0 chapters
3 Aviation Safety, Security and Compliance 0 chapters
4 Passenger Check-In and Boarding Procedures 0 chapters
5 Airline Customer Service Excellence 0 chapters
6 Airport Operations and Management 0 chapters
7 Introduction to Aviation Industry & Ecosystem 0 chapters
8 Quick Test 0 chapters
9 Test Subject 0 chapters
10 Professional Ethics and Cultural Awareness 0 chapters
11 Airline Reservations and Fares Management 0 chapters
12 Passenger Handling and Check-in Procedures 0 chapters
13 Customer Service Principles and Communication 0 chapters
14 Aviation Safety, Security and Compliance 0 chapters
15 Airport Operations and Management 0 chapters
16 Introduction to Aviation Industry & Operations 0 chapters
17 Internship/Practical Training 0 chapters · 200 marks
18 Communication Skills 0 chapters · 50 marks
19 Airport Operations 0 chapters · 50 marks
20 Passenger Handling 0 chapters · 50 marks
21 Safety and Emergency Procedures 0 chapters · 50 marks
22 Customer Service Principles 0 chapters · 50 marks
23 Aviation Fundamentals 0 chapters · 50 marks
Assessment Breakdown

Passing Mark: 300 / 500 (60%)

How to Enrol

Website: lapt.org

Email: info@lapt.org

Phone: +44 7513 283044

Address: 85 Great Portland Street, W1W 7LT, United Kingdom

Hours: Monday – Friday, 9AM – 5PM

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Code-1001 Diploma In Aviation And Customer Services