📄 Operational Excellence Manager Professional — Certification Brochure
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OP
LAPT
Master Certificate Level 6-7 Leadership Management Systems Professional Certifications
Operational Excellence Manager Professional
REF: MSPC-OE-02
6
Subjects
500
Total Marks
65%
Pass Mark
Lifetime
Validity
Prerequisites

None

Awarding Body: LAPT — London Academy of Professional Training

Curriculum Overview
1 Project Management for Operational Excellence 5 chapters · 75 marks
Fundamentals of Project Management in Operational Excellence
Project Life Cycle and Methodologies for Operational Improvement
Stakeholder Engagement and Communication Strategies
Risk Management and Problem-Solving in Projects
Evaluating Project Success and Driving Continuous Improvement
2 Performance Measurement and Evaluation 5 chapters · 75 marks
Understanding Key Performance Indicators (KPIs)
Data Collection Methods for Performance Evaluation
Analyzing Performance Data: Tools and Techniques
Developing Performance Improvement Plans
Assessing the Impact of Performance Measurement
3 Leadership and Team Development 5 chapters · 75 marks
Foundations of Leadership in Operational Excellence
Building High-Performing Teams: Strategies and Techniques
Effective Communication and Influence in Leadership
Fostering a Culture of Continuous Improvement
Conflict Resolution and Adaptive Leadership in Teams
4 Operational Process Analysis 5 chapters · 100 marks
Understanding Operational Processes: Key Concepts and Terminology
Mapping and Identifying Process Flows
Data Collection and Analysis Techniques
Identifying Process Inefficiencies and Improvement Opportunities
Implementing and Measuring Process Improvements
5 Change Management Strategies 5 chapters · 75 marks
Foundations of Change Management: Understanding the Need for Change
Change Models and Frameworks: Tools for Effective Transformation
Stakeholder Engagement: Building Support for Change
Communication Strategies: Conveying Change Effectively
Measuring Change Success: Metrics and Continuous Improvement
6 Strategic Improvement Techniques 5 chapters · 100 marks
Foundations of Strategic Improvement Methodologies
Data-Driven Decision Making for Improvements
Lean Thinking and Value Stream Mapping
Applying Six Sigma Tools for Strategic Improvement
Integrating Continuous Improvement into Organizational Culture
Assessment Breakdown

Passing Mark: 325 / 500 (65%)

How to Enrol

Website: lapt.org

Email: info@lapt.org

Phone: +44 7513 283044

Address: 85 Great Portland Street, W1W 7LT, United Kingdom

Hours: Monday – Friday, 9AM – 5PM

LAPT — London Academy of Professional Training
Master Certificate | Leadership | Level 6-7
Ref: MSPC-OE-02
lapt.org
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Operational Excellence Manager Professional