📄 Operational Excellence Professional — Certification Brochure
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OP
LAPT
Master Certificate Level 6-7 Leadership Management Systems Professional Certifications
Operational Excellence Professional
REF: MSPC-OE-01
6
Subjects
500
Total Marks
65%
Pass Mark
Lifetime
Validity
Prerequisites

None

Awarding Body: LAPT — London Academy of Professional Training

Curriculum Overview
1 Stakeholder Engagement and Communication 5 chapters · 125 marks
Understanding Stakeholder Identification and Analysis
Building Effective Communication Strategies
Facilitation Techniques for Stakeholder Involvement
Conflict Resolution and Negotiation in Stakeholder Relationships
Measuring Stakeholder Engagement and Communication Effectiveness
2 Performance Metrics and Measurement 5 chapters · 75 marks
Fundamentals of Performance Metrics
Key Performance Indicators (KPIs) Development
Data Collection Methods for Performance Measurement
Analyzing and Interpreting Performance Data
Continuous Improvement through Performance Measurement
3 Change Management Strategies 5 chapters · 50 marks
Understanding Change Management Fundamentals
Identifying Drivers of Change in Organizations
Models and Frameworks of Change Management
Strategies for Effective Change Communication
Measuring and Sustaining Change in Organizations
4 Data Analysis for Decision Making 5 chapters · 75 marks
Understanding Data Fundamentals for Decision Making
Descriptive Statistics and Data Visualization Techniques
Inferential Statistics for Decision-Making Insights
Predictive Analytics and Decision Modeling
Data-Driven Decision Making in Operational Excellence
5 Process Improvement Methodologies 5 chapters · 75 marks
Introduction to Process Improvement Methodologies
Lean Principles and Techniques
Six Sigma Framework and Tools
Integrating Lean and Six Sigma
Sustaining Continuous Improvement Initiatives
6 Leadership in Operational Excellence 5 chapters · 100 marks
Fundamentals of Leadership in Operational Excellence
Developing a Vision for Operational Excellence
Building and Leading High-Performing Teams
Change Management and Organizational Culture
Measuring Success and Sustaining Operational Excellence
Assessment Breakdown

Passing Mark: 325 / 500 (65%)

How to Enrol

Website: lapt.org

Email: info@lapt.org

Phone: +44 7513 283044

Address: 85 Great Portland Street, W1W 7LT, United Kingdom

Hours: Monday – Friday, 9AM – 5PM

LAPT — London Academy of Professional Training
Master Certificate | Leadership | Level 6-7
Ref: MSPC-OE-01
lapt.org
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Operational Excellence Professional