LAPT
London Academy of Professional Training
Master Certificate
Level 6-7
Leadership
ISO Management & Services
ISO 20282M — Ease of Operation of Everyday Products
REF: MGT-AGEM-20282M
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
1
Team Leadership for Product Development
Understanding the Principles of Team Dynamics in Product Development
Roles and Responsibilities in Successful Team Leadership
Collaborative Techniques for Enhancing Team Performance
Navigating Challenges in Leadership: Conflict Resolution and Decision Making
Measuring Success: Evaluating Team Performance and Product Outcomes
2
Evaluating Product Usability
Understanding Usability Principles and Definitions
ISO 20282M Standards in Usability Evaluation
Methods for Assessing Usability in Everyday Products
Conducting Usability Tests: Design and Implementation
Applying Usability Insights to Enhance Product Design
3
Management Theories in Practice
Understanding Fundamental Management Theories and Their Historical Context
Applying Management Theories to the Ageing Society Context
Leadership Styles and Their Impact on Product Design for Ease of Use
Innovative Management Practices in the ISO 20282M Framework
Evaluating and Improving Management Effectiveness in Product Operation
4
Innovative Strategy Development
Understanding ISO 20282M and Its Relevance to Ageing Society
Identifying Stakeholder Needs and Preferences
Developing Inclusive Design Principles
Strategic Innovation: Tools and Frameworks
Implementing and Evaluating Innovative Strategies
5
Demographics and Product Impact
Understanding Demographic Shifts in Society
Analyzing Age-Related Consumer Behavior
Impact of Accessibility on Product Development
Evaluating Product Usability Across Age Groups
Strategies for Inclusive Product Design
6
User-Centred Design Principles
Understanding User-Centred Design in Everyday Products
Principles of User Research and Needs Assessment
Prototyping and Testing User-Centred Products
Implementing Accessibility Standards in Design
Evaluating User Experience and Continuous Improvement
Assessment Breakdown
Passing Mark: 325 / 500 (65%)
How to Enrol
Website: lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM