LAPT
London Academy of Professional Training
Master Certificate
Level 6-7
Leadership
ISO Management & Services
ISO 21001CSRM — Educational Organisations Applied to Care Training
REF: MGT-CSRM-21001CSRM
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
1
Leadership in Care Services
Understanding Leadership Theories in Care Services
Developing Effective Communication Skills for Leadership
Fostering Team Dynamics and Collaboration in Care Settings
Ethical Decision-Making and Accountability in Leadership
Innovative Leadership Practices for Continuous Improvement
2
Impact Evaluation Methods
Fundamentals of Impact Evaluation in Care Services
Quantitative Methods for Impact Evaluation
Qualitative Approaches to Assessing Impact
Mixed Methods Evaluation: Integrating Quantitative and Qualitative Data
Practical Application of Impact Evaluation Results
3
Training Design and Implementation
Understanding Training Needs in Care Services
Developing Learning Objectives for Care Training
Designing Engaging Training Programs for Care Professionals
Implementing Training Initiatives in Care Settings
Evaluating Training Effectiveness in Care Organizations
4
Performance Analysis and Improvement
Understanding Key Performance Indicators (KPIs) in Care Services
Methods for Collecting and Analyzing Performance Data
Benchmarking Against Best Practices in Care Organizations
Utilizing Performance Analysis to Drive Strategic Change
Developing Action Plans for Performance Improvement
5
Strategic Planning in Education
Foundations of Strategic Planning in Educational Care Services
Setting Vision and Mission for Care Training Organisations
Conducting a SWOT Analysis in Educational Organisations
Developing Strategic Goals and Objectives for Care Services
Implementing and Evaluating Strategic Plans for Continuous Improvement
6
ISO Framework and Principles
Introduction to the ISO Framework and its Importance in Care Services
Understanding ISO 21001: Key Principles and Standards for Educational Organizations
Implementation Strategies for ISO 21001 in Care Training Programs
Monitoring and Evaluating ISO Compliance in Care Services
Leadership and Culture Change through ISO 21001 in Care Organizations
Assessment Breakdown
Passing Mark: 325 / 500 (65%)
How to Enrol
Website: lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM