LAPT
London Academy of Professional Training
Master Certificate
Level 6-7
Leadership
ISO Management & Services
ISO 26000CSRM — Social Responsibility in Care Services
REF: MGT-CSRM-26000CSRM
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
1
Evaluation and Continuous Improvement
Understanding the Evaluation Process in Care Services
Key Performance Indicators and Metrics for Care Services
Conducting Internal Audits for Continuous Improvement
Stakeholder Engagement in Evaluation Processes
Implementing Change Based on Evaluation Findings
2
Implementation and Monitoring
Understanding ISO 26000 and its Relevance to Care Services
Planning for Social Responsibility Implementation in Care Services
Engaging Stakeholders in the Implementation Process
Monitoring and Measuring Social Responsibility Performance
Continuous Improvement and Reporting in Care Services
3
Stakeholder Engagement and Communication
Understanding Stakeholder Identification in Care Services
Effective Communication Strategies with Stakeholders
Engagement Techniques for Diverse Stakeholder Groups
Measuring and Evaluating Stakeholder Engagement Impact
Building Long-Term Relationships with Stakeholders
4
Strategic Planning for Social Impact
Understanding Social Responsibility Principles in Care Services
Frameworks for Strategic Planning in Care Services
Stakeholder Engagement and Collaboration Strategies
Measuring and Evaluating Social Impact in Care Services
Sustainable Development Goals and Their Application in Care Services
5
ISO 26000 Principles and Framework
Understanding ISO 26000: An Overview of Social Responsibility Principles
Core Subjects of ISO 26000: Identifying Key Issues in Care Services
Stakeholder Engagement: Developing Relationships in Care Services
Implementing ISO 26000: Best Practices for Care Services
Evaluating Impact: Measuring Social Responsibility in Care Services
6
Introduction to Social Responsibility
Understanding Social Responsibility in Care Services
ISO 26000: Principles and Core Subjects
Ethical Decision-Making in Care Services
Stakeholder Engagement and Communication
Measuring and Reporting Social Responsibility Efforts
Assessment Breakdown
Passing Mark: 325 / 500 (65%)
How to Enrol
Website: lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM