LAPT
London Academy of Professional Training
Master Certificate
Level 6-7
Leadership
ISO Management & Services
ISO 9001EDU — Quality Management for Educational Institutions
REF: MGT-EDU-9001EDU
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
1
Team Leadership in Quality Management
Understanding the Basics of Quality Management in Education
Foundations of Team Dynamics in Quality Management
Key Leadership Roles in Quality Management Systems
Roles and Responsibilities of Team Leaders in Education
Developing Effective Team Dynamics for Quality Improvement
Facilitating Effective Communication within Teams
Implementing Quality Management Tools and Techniques
Conflict Resolution Techniques for Educational Teams
Leading Change and Fostering a Quality Culture
Measuring and Sustaining Team Performance in Quality Management
2
Stakeholder Engagement
Understanding Stakeholders in Education: Identifying Key Players
Understanding Stakeholder Identification in Education
Effective Communication Strategies for Engaging Stakeholders
Analyzing Stakeholder Needs and Expectations
Assessing Stakeholder Needs and Expectations
Effective Communication Strategies with Stakeholders
Collaborative Decision-Making: Involving Stakeholders
Incorporating Stakeholder Feedback into Decision-Making
Evaluating Stakeholder Engagement: Tools and Metrics
Building Long-Term Relationships with Stakeholders
3
Strategic Improvement Planning
Understanding the Fundamentals of Strategic Improvement Planning
Analyzing Current Educational Practices and Assessing Needs
Setting Achievable Goals and Objectives for Improvement
Developing and Implementing Strategic Improvement Plans
Monitoring, Evaluating and Sustaining Improvements
4
Systems Analysis and Evaluation
Understanding Systems in Educational Contexts
Analyzing Educational Processes and Systems
Evaluation Techniques for Educational Systems
Implementing Quality Management in Education
Integrating Systems Analysis into Strategic Planning
5
ISO 9001 Standards Application
Understanding ISO 9001 Standards in Education
Quality Management System Framework and Structure
Implementing ISO 9001: Strategies for Educational Institutions
Monitoring and Evaluating Quality Performance
Continuous Improvement and Quality Management Culture
6
Quality Management Principles
Understanding Quality Management Principles in Education
Key Components of ISO 9001 in Educational Settings
Stakeholder Engagement and Communication Strategies
Implementing Continuous Improvement in Educational Practices
Measuring Success: Key Performance Indicators in Education Quality Management
Assessment Breakdown
Passing Mark: 325 / 500 (65%)
How to Enrol
Website: lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM