LAPT
London Academy of Professional Training
Master Certificate
Level 6-7
Leadership
ISO Management & Services
ISO 9001 — Quality Management Systems
REF: MGT-MGS-9001
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
1
Case Studies in Quality Management
Understanding Quality Management Principles in ISO 9001
Analyzing Successful ISO 9001 Implementation Case Studies
Identifying Common Challenges in Quality Management Systems
Measuring Success: Key Performance Indicators in Quality Management
Lessons Learned: Continuous Improvement through Case Studies
2
Quality Auditing and Compliance
Introduction to Quality Auditing Principles
ISO 9001 Standards and Requirements for Auditors
Planning and Preparing for Quality Audits
Conducting Effective Quality Audits
Reporting and Follow-up in Quality Auditing
3
Leadership in Quality Management
Understanding Leadership in Quality Management Systems
Role of Leadership in Developing Quality Objectives
Building a Quality Culture Through Leadership
Leadership Skills for Effective Quality Management
Measuring Leadership Impact on Quality Performance
4
Quality Process Improvement
Understanding Quality Management Principles
Documenting the Quality Management System
Establishing Quality Objectives and Metrics
Implementing Continuous Improvement Initiatives
Leadership and Employee Engagement in Quality Management
5
Strategic Quality Management
Understanding Quality Management Principles and ISO 9001 Framework
Leadership and Commitment in Quality Management Systems
Strategic Planning for Quality Objectives and Outcomes
Risk Management in Quality Management Systems
Continuous Improvement and Sustaining Quality Initiatives
6
ISO 9001 Principles and Standards
Foundations of ISO 9001 — Understanding Quality Management
Core Principles of ISO 9001 — The Seven Quality Management Principles
ISO 9001 Standard Structure — Navigating the Requirements
Implementing ISO 9001 — Strategies for Success
Continuous Improvement in ISO 9001 — Monitoring and Measuring Success
Assessment Breakdown
Passing Mark: 325 / 500 (65%)
How to Enrol
Website: lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM