LAPT
London Academy of Professional Training
Master Certificate
Level 6-7
Leadership
ISO IT & Related Technologies
ISO 33000 — Process Measurement Framework
REF: IIT-SFT-33000
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
1
Capstone Project
Understanding the ISO 33000 Framework for Process Measurement
Key Components of Leadership in Process Measurement
Developing Metrics and KPIs Aligned with ISO 33000
Analyzing Data for Continuous Improvement in Processes
Capstone Project: Implementing an ISO 33000-Based Measurement System
2
Leadership and Change Management
Understanding Leadership Theories in the Context of ISO 33000
The Role of Leadership in Driving Change Management Initiatives
Communicating Change: Strategies for Effective Leadership
Measuring Leadership Impact on Organizational Change
Sustaining Change: Leadership's Role in Long-Term Adaption
3
Data Analysis and Interpretation
Fundamentals of Data Collection in Process Measurement
Descriptive Statistics for Data Interpretation
Data Visualization Techniques for Effective Communication
Analytical Methods for Enhancing Process Insights
Interpreting Results and Making Data-Driven Decisions
4
Strategic Implementation of Measurement Frameworks
Understanding the ISO 33000 Framework and Its Benefits
Establishing Process Measurement Goals and Objectives
Selecting Appropriate Metrics for Software Processes
Designing and Implementing Measurement Frameworks
Evaluating and Optimizing Measurement Frameworks for Continuous Improvement
5
Process Measurement Fundamentals
Understanding Process Measurement Concepts and Terminology
Identifying Key Process Performance Indicators (KPIs)
Establishing Process Measurement Baselines and Targets
Data Collection and Analysis Techniques for Process Measurement
Implementing a Continuous Improvement Framework Using Process Measurements
6
Introduction to ISO Standards
Understanding ISO Standards and Their Importance in IT
Overview of ISO 33000 and Process Measurement Framework
The Role of Leadership in ISO Compliance and Process Improvement
Implementing ISO 33000 in Software Development Environments
Assessing and Measuring Process Performance under ISO 33000
Assessment Breakdown
Passing Mark: 325 / 500 (65%)
How to Enrol
Website: lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM