📄 ISO 9001 — Quality Management Applied to Care Services — Certification Brochure
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IS
LAPT
Master Certificate Level 6-7 Leadership ISO Health
ISO 9001 — Quality Management Applied to Care Services
REF: HL-CSR-9001
6
Subjects
450
Total Marks
65%
Pass Mark
Lifetime
Validity
Prerequisites

None

Awarding Body: LAPT — London Academy of Professional Training

Curriculum Overview
1 Effective Communication Strategies 5 chapters · 50 marks
Foundations of Effective Communication in Care Services
Building Rapport with Stakeholders in Care
Active Listening Techniques for Quality Care
Utilizing Non-Verbal Communication in Health Settings
Overcoming Communication Barriers in Diverse Environments
2 Compliance and Regulatory Standards 5 chapters · 50 marks
Understanding Regulatory Frameworks in Health Care
Principles of Quality Management in Care Services
ISO 9001 Standards: Requirements and Implementation
Evaluating Compliance through Internal Audits
Continuous Improvement in Care Services Management
3 Leadership and Management in Quality 5 chapters · 50 marks
Understanding Quality Management Principles in Care Services
Leadership Styles and Their Impact on Quality Care
Implementing ISO 9001 Standards in Care Management
Measuring and Evaluating Quality in Care Services
Driving Continuous Improvement through Leadership in Quality
4 Quality Improvement Techniques 5 chapters · 100 marks
Understanding Quality Management Principles in Care Services
Identifying Key Quality Improvement Techniques
Data Analysis for Quality Improvement in Care
Implementing Quality Improvement Initiatives
Sustaining Quality Improvements in Care Services
5 ISO 9001 Framework 5 chapters · 75 marks
Understanding the ISO 9001 Framework in Care Services
Key Quality Management Principles and Their Application
Documenting Quality Management Systems for Care Services
Implementing Continuous Improvement Strategies in Care Services
Auditing and Reviewing ISO 9001 Compliance in Care Services
6 Quality Management Principles 5 chapters · 125 marks
Foundations of Quality Management in Care Services
ISO 9001 Framework and Principles
Implementing Quality Management Systems in Care Settings
Measuring and Monitoring Quality in Care Services
Continuous Improvement and Leadership in Quality Management
Assessment Breakdown

Passing Mark: 293 / 450 (65%)

How to Enrol

Website: lapt.org

Email: info@lapt.org

Phone: +44 7513 283044

Address: 85 Great Portland Street, W1W 7LT, United Kingdom

Hours: Monday – Friday, 9AM – 5PM

LAPT — London Academy of Professional Training
Master Certificate | Leadership | Level 6-7
Ref: HL-CSR-9001
lapt.org
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ISO 9001 — Quality Management Applied to Care Services