LAPT
London Academy of Professional Training
Certificate
Level 2-3
Foundation
Retail Industry
Certificate in Retail Operations Management
REF: RT-ROP-F
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
1
Customer Service Excellence
2
Employee Performance Management
3
Retail Environment Design
4
Loss Prevention Techniques
5
Inventory Management
Understanding Inventory Fundamentals
Inventory Recording and Tracking Techniques
Demand Forecasting and Replenishment Strategies
Addressing Inventory Challenges and Loss Prevention
6
Introduction to Retail Operations
Understanding the Retail Environment: Key Concepts and Terminologies
Core Retail Operations: Customer Experience and Engagement Strategies
Inventory Management and Merchandising Tactics in Retail
Introduction to Loss Prevention: Strategies and Best Practices
Assessment Breakdown
Passing Mark: 300 / 500 (60%)
How to Enrol
Website: lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM