LAPT
London Academy of Professional Training
Workshop
N/A
Workshop
Hospitality Industry
Table Setting & Service Etiquette
REF: HS-FBS-W
Who Is It For
This certification is designed for aspirants in the hospitality industry, particularly those in entry-level roles or new to food and beverage service. It is ideal for individuals seeking to establish a foundation in service etiquette and improve their employability in various hospitality environments.
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
1
Creative Table Arrangements
Fundamentals of Table Design and Aesthetics
Advanced Napkin Folding and Centerpiece Creativity
Theme-Based Table Arrangements for Special Occasions
2
Advanced Service Scenarios
Precision in Table Setting for Varied Occasions
Mastering Interactive Guest Service
Troubleshooting and Excellence in High-Pressure Environments
3
Customer Engagement Strategies
Understanding the Dynamics of Customer Interaction
Advanced Techniques in Personalizing Service
Managing Customer Feedback and Resolving Complaints
4
Table Setting Techniques
Understanding Tableware and Their Uses
Basic Table Setting Techniques
Advanced Decorative and Formal Table Settings
5
Service Etiquette
Understanding Service Etiquette Fundamentals
Mastering Table Setting Techniques
Navigating Complex Service Interactions
6
Introduction to Tableware
Understanding Tableware Categories
Basic Tableware Placement Techniques
Advanced Table Setting Arrangements
Assessment Breakdown
70%
Theory
20%
Practical
10%
Project
Passing Mark: 300 / 500 (60%)
Methods: Written Examination, Practical Assignment, Portfolio Assessment
How to Enrol
Website: lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM