LAPT
London Academy of Professional Training
Certificate
Level 2-3
Foundation
Aviation Industry
Certificate in Airline Sales & Distribution
REF: AV-ACS-F
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
1
Regulatory Environment
Understanding International Aviation Regulations
Airline Compliance and Regulatory Frameworks
Regulatory Impact on Airline Sales Strategies
Navigating Complex Regulatory Challenges
2
Customer Relationship Management
Understanding Customer Relationship Management in Aviation
CRM Systems and Tools in Airline Operations
Strategies for Enhancing Customer Loyalty and Retention
Evaluating and Improving CRM Effectiveness in Airlines
3
Marketing Strategies
Understanding Airline Market Dynamics
Developing Effective Pricing Strategies
Utilizing Distribution Channels
Leveraging Digital Marketing in Airlines
4
Global Distribution Systems
Understanding Global Distribution Systems in Airline Sales
Key Features and Components of GDS
Integration of GDS with Airline Revenue Management
Future Trends and Innovations in GDS Technology
5
Distribution Channels
Understanding Airline Distribution Channels
Role of Global Distribution Systems
Evolving Online Distribution Strategies
Emerging Trends and Technology in Airline Distribution
6
Introduction to Airline Sales
Understanding Airline Sales Channels
Pricing Strategies and Revenue Management
Customer Relationship Management in Airlines
Sales Performance Metrics and Analysis
Assessment Breakdown
Passing Mark: 300 / 500 (60%)
How to Enrol
Website: lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM