LAPT
London Academy of Professional Training
Certificate
Level 2-3
Foundation
Aviation Industry
Certificate in Ground Handling Operations
REF: AV-AGO-F
Prerequisites
None
Awarding Body: LAPT — London Academy of Professional Training
Curriculum Overview
1
Operational Challenges
Understanding the Airport Ground Operations Environment
Navigating Operational Procedures and Safety Protocols
Identifying and Mitigating Common Operational Challenges
Enhancing Efficiency and Customer Satisfaction in Ground Operations
2
Regulations and Compliance
Understanding Regulatory Frameworks in Aviation
Key Compliance Requirements for Ground Operations
Operational Procedures and Standards
Auditing and Regulatory Documentation
3
Communication and Teamwork
Principles of Effective Communication in Ground Handling
Understanding Roles and Team Dynamics in Ground Handling
Communication Tools and Technologies in Airport Operations
Conflict Resolution and Collaborative Teamwork in High-Pressure Environments
4
Equipment Operation
Understanding Ground Handling Equipment
Safety Protocols and Best Practices
Operational Procedures for Equipment Use
Maintenance and Troubleshooting Techniques
5
Safety and Risk Management
Understanding Safety Protocols in Ground Handling
Hazard Identification and Risk Assessment Techniques
Implementing Safety Measures and Emergency Procedures
Continuous Improvement and Safety Culture in Ground Operations
6
Introduction to Ground Handling
Overview of Airport Ground Handling Operations
Aircraft Servicing Procedures
Baggage and Cargo Handling Systems
Safety and Regulatory Compliance in Ground Handling
Assessment Breakdown
Passing Mark: 300 / 500 (60%)
How to Enrol
Website: lapt.org
Email: info@lapt.org
Phone: +44 7513 283044
Address: 85 Great Portland Street, W1W 7LT, United Kingdom
Hours: Monday – Friday, 9AM – 5PM